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IMPORTANT NOTE: This site is a prototype; in its first phase of development. Please give us feedback on how to make it better. Because information is not available on all homes yet, we suggest that you do not use this website to help you select a home at this time. For more information, see About the Site.
Explaining Our Measures
Percentage of residents who feel staff promptly answer their call
Long-term care home residents need a timely response to a call for help, especially if they need to go to the bathroom or are in pain. Timely responses can help prevent feelings of helplessness and/or loss of dignity.
(Data for this indicator are based on a small sample of 30 long-term care homes in Ontario. A more complete survey is being developed for all homes in the province.)
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