Ressources
Organisations qui publient des rapports sur la qualité -- Ontario
http://www.chsrf.ca/pdf/Public_Reporting_E.pdf |
| Conseil de la qualité des soins oncologiques de l'Ontario http://www.cancercare.on.ca/about/cqco/ |
| Hospital Report Research Collaborative http://www.hospitalreport.ca |
| Institute for Clinical Evaluative Studies http://www.ices.on.ca |
| Medical Advisory Secretariat http://www.health.gov.on.ca/mas |
| Ontario Health Technology Advisory Committee http://www.health.gov.on.ca/ohtac |
Organisations qui soutiennent l'amélioration de la qualité -- Ontario
http://www.chqi.ca |
| Ontario Hospital Association http://www.oha.com |
| Quality Healthcare Network http://www.qualityhealthcarenetwork.ca |
| Utilité des renseignements sur les temps d'attente http://www.health.gov.on.ca/transformation/wait_times/wait_mn.html |
Initiatives d'amélioration de la qualité -- Ontario
| Soins de santé plus sécuritaires maintenant! http://www.saferhealthcarenow.ca/ |
| Utilité des renseignements sur les temps d'attente http://www.health.gov.on.ca/transformation/wait_times/providers/wt_strategy.html |
Organisations qui publient des rapports sur la qualité -- Autres provinces
| Health Quality Council (Saskatchewan) http://www.hqc.sk.ca |
| Health Quality Council of Alberta http://www.hqca.ca |
Organisations qui publient des rapports sur la qualité -- Canada
| Conseil canadien d'agrément des services de santé http://www.cchsa.ca |
| Conseil canadien de la santé http://www.healthcouncilcanada.ca |
| Institut canadien d'information sur la santé http://www.cihi.ca |
| Institut national de la qualité |
| Institut national de la qualité http://www.nqi.ca/ |
| Ratemds.com http://ratemds.com/social/ |
| Statistique Canada http://www.statcan.gc.ca/ |
Organisations qui publient des rapports sur la qualité -- International
| Agency for Healthcare Research and Quality http://www.ahrq.gov/ |
| Dr Foster http://www.drfoster.co.uk/public.asp |
| National Committee for Quality Assurance http://web.ncqa.org/ |
| National Health Service, UK http://www.nhs.uk/scorecard/Pages/ScorecardWelcome.aspx |
Organisations qui soutiennent l'amélioration de la qualité -- Autres provinces
| BC Task Force on Patient Safety http://www.bcpatientsafety.ca/ |
| Manitoba Institute for Patient Safety http://www.mbips.ca/ |
| Western Health Improvement Network http://www.whin.org |
Organisations qui soutiennent l'amélioration de la qualité -- Canada
| Des soins de santé plus sécuritaires maintenant! http://www.saferhealthcarenow.ca |
| Institut canadien pour la sécurité des patients http://www.patientsafetyinstitute.ca |
| Institut pour l'utilisation sécuritaire des médicaments du Canada http://www.ismp-canada.org |
Organisations qui soutiennent l'amélioration de la qualité -- International
| Agency for Healthcare Policy and Research http://www.ahcpr.gov |
| Agency for Healthcare Research and Quality http://www.ahrq.gov |
| American Society for Quality http://www.asq.org/ |
| Australian Commission on Quality and Safety in Health Care http://www.safetyandquality.gov.au |
| Balanced Scorecard Collaborative http://www.bscol.com |
| Institute for Healthcare Improvement http://www.ihi.org |
| Joint Commission on Accreditation of Healthcare Organizations http://www.jointcommission.org/ |
| National Association for Healthcare Quality (USA) http://www.nahq.org/ |
| National Patient Safety Foundation http://www.npsf.org |
| National Quality Forum (US) http://www.qualityforum.org |
| NHS National Patient Safety Agency http://www.npsa.nhs.uk |
| The Improvement Foundation, UK http://www.improvementfoundation.org/ |
| The International Society for Quality in Health Care http://www.isqua.org/ |
| UK Modernisation Agency http://journals.cambridge.org/action/displayAbstract?fromPage=online&aid=403773 |
Organismes primés de soins de santé à travers le monde
| Intermountain Healthcare, Salt Lake City, UT http://intermountainhealthcare.org/xp/public/ |
| SSM Health Care, St. Louis, MO http://www.ssmhealth.com |
| Virginia Mason Hospital & Medical Centre, Seattle, WA https://www.virginiamason.org/home/ |
Directives des centres d'échange concernant les meilleures pratiques
http://www.improvementpractices.on.ca/homepage.aspx |
| Guideline Advisory Committee http://www.gacguidelines.ca |
| National Guideline Clearinghouse (NGC) http://www.guideline.gov/ |
Indicateurs de qualité des centres d'échange
| National Quality Measures Clearinghouse http://www.qualitymeasures.ahrq.gov/ |
Autres outils d'amélioration de la qualité
| American Society for Quality http://www.asq.org/learn-about-quality/quality-tools.html |
| Institute for Healthcare Improvement http://www.ihi.org/IHI/Topics/Improvement/ImprovementMethods/Tools/ |
| QualityTools http://www.innovations.ahrq.gov/qualitytools/ |
| Six Sigma Quality Tools and Templates http://www.isixsigma.com/tt/ |
Revues universitaires de référence sur qualité et la sécurité
| International Journal for Quality in Health Care http://intqhc.oxfordjournals.org/ |
| Journal for Healthcare Quality' http://www.nahq.org/journal/ |
| Quality and Safety in Health Care http://qshc.bmj.com/ |
| Quality Management in Health Care http://www.qmhcjournal.com/pt/re/qmhc/home.htm |
| The Joint Commission Journal on Quality and Patient Safety http://www.jcrinc.com/26813/newsletters/32/ |
Programmes d'accréditation pour les professionnels de l'amélioration de la qualité
| American Society for Quality http://www.asq.org/certification/ |
| Healthcare Quality Certification Board http://www.cphq.org |
| Lean Health Care Certification, University of Michigan http://cpd.engin.umich.edu/proed.htm?id=26 |
| G. Ross Baker, Anu MacIntosh-Murray, Christina Porcellato, Lynn Dionne, Kim Stelmacovich et Karen Born. High Performing Healthcare Systems: Delivering Quality By Design http://www.longwoods.com/home.php?cat=571 |
| GL Langley, KM Nolan, TW Nolan, CL Norman, LP Provost. The improvement guide: a practical approach to enhancing organizational performance. Jossey-Bass, San Francisco, 1996. |
| M Brassard, D Ritter. The memory jogger II: a pocket guide of tools for continuous improvement and effective planning. GOAL/QPC, Salem NH, 1994. Available from www.goalqpc.com. |
| SK Murray, OB Murray. Practical tools for healthcare quality: statistical and problem-solving tools for continuous improvement. PQ Systems, Dayton, 1997. |
| Association des centres d'accès aux soins communautaires de l'Ontario http://www.ccac-ont.ca |
| Ontario Community Support Association http://www.ocsa.on.ca |
| Ontario Home Care Association http://www.homecareontario.ca |